Customer Care

We’re here to help you choose, order, and enjoy your Little Greene products with confidence. Whether you have a question before placing an order or need assistance with an existing purchase, the Heritage Home Supply team is happy to help.

How We Can Help

Contact us with questions about:

  • Little Greene colours and colour combinations

  • Paint finishes and recommended uses

  • Estimating paint quantities

  • Sample Pots and Colour Cards

  • Product availability

  • Shipping and order tracking

  • Local pickup

  • Existing orders

  • Damaged, incorrect, or potentially faulty products

By Email

Email us at orders@hh.supply. We aim to respond within three business days. During holidays, promotions, launches, or periods of unusually high order volume, responses may take slightly longer. For questions about an existing order, please include your name and order number.

By Phone

Call us at 773-739-9370.

Customer Service Hours

Monday–Saturday: 9:00 AM–6:00 PM CST
Sunday: 11:00 AM–6:00 PM CST

Visit Heritage Home Supply

You may also visit us in Chicago for product guidance, colour inspiration, or assistance placing an order.

Heritage Home Supply
5117 N. Clark Street
Chicago, IL 60640

Damaged, Incorrect, or Faulty Products

Please report a damaged or incorrect order within five business days of receiving it by emailing orders@hh.supply. Include:

  • Your name and order number

  • A description of the issue

  • Photographs of the affected product, shipping carton and packaging

  • A photograph of the shipping label

Please retain the product and all original packaging until we have reviewed the claim and provided instructions. For questions about a product you believe may be faulty, call 773-739-9370 or email orders@hh.supply.

Additional information is available in our Returns & Refunds Policy.